Terms of Service

These Terms of Service (“Terms”) govern your use of the website cvumi.com, the purchase of the CVumi software, and the community features we offer around it (reviews, feedback, feature requests). Your use of the software itself is governed by the separate CVumi End-User License Agreement (“EULA”). Nothing in these Terms limits your statutory rights as a consumer, including your warranty rights for digital products under §§ 327 ff. of the German Civil Code (BGB).

1. Who we are

CVumi is offered by:

CVumi, represented by Eric Tchepanou
Erna-Eckstein-Straße 3
81245 München, Germany
Email: support@cvumi.com
Commercial register entry: applied for. VAT ID: applied for.

“CVumi”, “we”, “us” and “our” refer to this provider. “You” means the person visiting the website, making a purchase, or using our community features.

2. Contract languages

These Terms and our other legal documents are available in English, German, French, Spanish and Polish. You can conclude the contract in any of these languages; the language version in which the contract was offered to and concluded by you is the version that applies to you. We answer support requests in English and German.

3. Your purchase: two contracts

Purchases of CVumi are processed by Lemon Squeezy as Merchant of Record. Lemon Squeezy handles payment processing, invoicing, and applicable taxes (including EU VAT). Your contractual relationship for the payment transaction is with Lemon Squeezy. The licence to use the Software is granted by us under the separate End-User License Agreement (EULA).

This means two contracts come into existence when you buy CVumi: a purchase contract with Lemon Squeezy covering the checkout, payment, invoice, taxes and refund processing, and a licence contract with us covering your right to use the software. Lemon Squeezy’s checkout terms and its refund handling apply to the purchase transaction; these Terms and the EULA apply to everything else.

4. What you buy, and what it costs

CVumi is a desktop application for preparing job applications. It is digital content that is not supplied on a tangible medium: after purchase you download the software and receive a licence key by email.

Your one-time payment buys, precisely:

• a perpetual licence to the CVumi edition stated in your order (Standard or Student) for the major version current at the time of your purchase (for example, all 1.x releases if you buy while version 1 is current);
• activation on up to 3 devices at the same time, with the ability to deactivate a device and activate another;
• all bug fixes and minor feature updates for your purchased major version, plus the updates (including security updates) that are required by law under § 327f BGB;
• no subscription, no recurring fees, no credits.

New major versions and other editions are separate products. We do not owe you future major versions, and we decide separately whether to offer existing customers upgrade pricing. Section 8 of the EULA describes updates and versions in detail.

All prices shown to consumers on cvumi.com include VAT. The exact gross price for your country is shown in the Lemon Squeezy checkout before you pay.

System requirements. CVumi currently runs on Windows. A macOS version is planned but not promised as part of your purchase. Optional AI features require an internet connection and your own API key with a third-party AI provider of your choice; that provider bills you separately for its usage. Everything else works offline.

Student price. The student price is intended for people currently enrolled at a school or university.

5. Right of withdrawal for digital content

As a consumer you have a statutory 14-day right of withdrawal. The withdrawal period runs from the day the contract is concluded, and it runs in full: we do not ask you to waive this right, and it does not expire early when you download the software or receive your licence key. The formal withdrawal instruction is in Section 6, and the model withdrawal form is in Section 7.

To withdraw, contact Lemon Squeezy as Merchant of Record or us at support@cvumi.com; the details are in Section 6. Refunds are processed by Lemon Squeezy as Merchant of Record.

If you withdraw, your licence key is deactivated. You must then cease all use of the software and delete the copies you have installed; this reflects your statutory duty after withdrawal to stop using the digital content and not to make it available to third parties (§ 357 (8) in conjunction with § 327p (1) BGB).

6. Withdrawal instruction (Widerrufsbelehrung)

Right of withdrawal

You have the right to withdraw from the purchase contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.

To exercise the right of withdrawal, you must inform the seller of your purchase, Lemon Squeezy as Merchant of Record ([Lemon Squeezy legal entity and postal address, take from your order receipt], reachable through the customer portal and support contact stated on your order receipt), of your decision to withdraw from the contract by an unequivocal statement (for example a letter sent by post, or an email). You may also send your statement to us, CVumi, Erna-Eckstein-Straße 3, 81245 München, Germany, email: support@cvumi.com; we will forward it to Lemon Squeezy without delay. You may use the model withdrawal form in Section 7, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from the contract, all payments received from you, including delivery costs, must be reimbursed without undue delay and no later than fourteen days from the day on which the notification of your withdrawal is received. The reimbursement is processed by Lemon Squeezy as Merchant of Record, using the same means of payment that you used for the initial transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement.

7. Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

8. Refunds

Refunds for the purchase transaction are handled by Lemon Squeezy as Merchant of Record, which decides refund requests case by case under its buyer terms, normally refunding to the original payment method. If you have a problem with CVumi, contact us first at support@cvumi.com: most problems turn out to be fixable, and if something is genuinely broken, your statutory warranty rights (Section 9 of these Terms, Section 10 of the EULA) apply independently of any refund policy.

9. Licence and statutory warranty

Upon successful payment, you receive a licence key. Use of the Software is governed exclusively by the CVumi End-User License Agreement. Your statutory warranty rights for digital products (§§ 327 ff. BGB) remain unaffected by these Terms and by the EULA; nothing we write restricts them.

10. Reviews, feedback and community

Verified reviews. Reviews shown on cvumi.com come from verified purchases: a review can only be submitted after a valid CVumi licence key has been checked. We do not buy, fabricate or seed reviews. We publish both positive and critical reviews and do not remove a review merely because it is critical.

Moderation. We may decline or remove contributions that are unlawful, offensive, deceptive, contain personal data of third parties, or are unrelated to CVumi. Where practical, we tell you why.

Truthfulness. When you submit a review or feedback, you confirm that it reflects your own genuine experience with CVumi.

Your licence to us. You keep all rights to what you submit. So that we can operate the website, you grant us a non-exclusive, royalty-free, worldwide licence to display, reproduce and moderately format your reviews, feedback and feature requests on cvumi.com and in the product. For feedback and suggestions, you additionally grant us a perpetual, non-exclusive, royalty-free licence to use them to improve our products. You are never obliged to submit anything, and we will not use your name or review as a marketing testimonial outside the review display without asking you first.

11. Acceptable use

When using cvumi.com and our community features, you must not:

• circumvent, disable or interfere with licence activation, technical protection measures, or the operation of the website;
• share, publish or resell licence keys, or submit reviews for purchases that are not your own;
• upload content that is unlawful, infringes third-party rights, or contains malware;
• scrape or bulk-extract community content for purposes unrelated to CVumi;
• use the website in any way that violates applicable law.

12. Free ancillary services, future prices, end of sale

Free ancillary services. The website, the community features, and optional emails (product updates, a one-time review invitation) are free ancillary services. They are not part of the paid exchange for your licence, and we may modify, restrict or discontinue them. Your purchased software and your statutory rights for it (including conformity and updates under §§ 327d, 327e and 327f BGB) are not affected by changes to these free services.

Future prices. We may change prices for future sales at any time. A price change never affects a purchase you have already made.

End of sale. We may stop selling CVumi or individual editions in the future. For copies already sold, the statutory warranty and the update obligation under § 327f BGB survive, as does the activation commitment in Section 9 of the EULA (licensed copies keep working).

13. Transfer of the contract

We may transfer our rights and obligations under these Terms and the EULA, in whole or in part, to a company that takes over the CVumi product business. We will notify you in text form (for example by email) before such a transfer takes effect. If you do not wish to continue the contract with the new provider, you may terminate the contract free of charge upon the transfer; your statutory rights against us for the period before the transfer remain unaffected.

14. Changes to these Terms

For a purchase, the version of these Terms in force at the time of your purchase applies to that purchase. For the website and the free ancillary services, we may update these Terms with effect for the future where valid reasons require it (in particular changes in the law or case law, new features, security requirements, or changes to the services described in Section 12) and where the change does not disadvantage you unreasonably. Material changes will be indicated by updating the “Last updated” date, and, where the change affects an ongoing relationship with you (for example your update-email subscription), announced to you in text form at least six weeks before taking effect. If you do not object within six weeks of the announcement, the change is deemed accepted; we will point out this consequence and your right to object separately in each announcement. If you object, you may stop using the free services; your purchased licence is never affected.

15. Liability

We are liable without limitation for damages arising from injury to life, body or health that are based on a breach of duty by us, our legal representatives or vicarious agents, as well as for damages caused intentionally or by gross negligence, in the event of fraudulent concealment of a defect, under a guarantee we have given, and under the German Product Liability Act (Produkthaftungsgesetz).

For slight negligence, we are liable only for the breach of essential contractual obligations (Kardinalpflichten), that is, obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely, and in that case only for the foreseeable damage typical for this type of contract.

Any further liability for slight negligence is excluded. This limitation also applies in favour of our legal representatives and vicarious agents.

16. Age

CVumi is intended for users aged 16 or over. If you are a minor, you may purchase CVumi only with the consent of your legal guardian.

17. Dispute resolution

The EU platform for online dispute resolution (ODR) was discontinued on 20 July 2025 (Regulation (EU) 2024/3228). We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG).

For consumers residing in France, specific rules on consumer mediation (médiation de la consommation, Art. L612-1 ff. Code de la consommation) may apply.

18. Governing law and jurisdiction

These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer with your habitual residence in another state, the mandatory consumer protection provisions of that state remain unaffected by this choice of law (Art. 6(2) Rome I Regulation).

If you are a merchant, a legal person under public law, or a special fund under public law, the exclusive place of jurisdiction is Munich, Germany. The same applies if you are a consumer and, after the conclusion of the contract, you move your domicile or habitual residence out of the Federal Republic of Germany, or if your domicile or habitual residence is not known at the time proceedings are brought (§ 38 (3) no. 2 of the German Code of Civil Procedure, ZPO). Otherwise, if you are a consumer, the statutory rules on jurisdiction apply.

19. Severability and survival

If any provision of these Terms is or becomes invalid, the remaining provisions remain in effect; the invalid provision is replaced by the statutory rules. Provisions that by their nature are intended to outlast the end of the contract (in particular those on intellectual property, licences you have granted us, liability, and governing law) survive termination.

20. Contact

CVumi, represented by Eric Tchepanou
Erna-Eckstein-Straße 3, 81245 München, Germany
Email: support@cvumi.com